Shipping & Delivery Policy for AyodhyaAstro
Last updated: 07/10/2025
Thank you for choosing AyodhyaAstro. This page outlines how we fulfill and deliver physical items (if any) associated with your orders—such as puja kits, priest-supplied materials, or sacred items. (For purely digital services like online pujas, astrology reports, etc., please see our terms and refund policy.)
1. Order Processing Time
- After you place an order for a physical product, our team will review and confirm your order within 2–4 business days (excluding weekends and public holidays).
- Once confirmed, we prepare the items for dispatch. Depending on stock and availability, this may take 2–5 business days.
2. Shipping Methods & Carriers
- We offer standard and express shipping options (if applicable).
- We partner with reliable courier services (e.g. India Post, Blue Dart, Delhivery, etc.) depending on destination and package size.
- You will receive a tracking number via email or SMS once your order is shipped, enabling you to monitor the delivery status.
3. Shipping Zones & Delivery Time
| Destination | Typical Delivery Time | Notes / Conditions |
| Within same state as warehouse / dispatch center | 2-5 business days | May vary in remote areas |
| Other states in India | 3-7 business days | Courier coverage determines speed |
| Remote or rural areas | 5-10 business days | Allow for extra buffer time |
Important: Delivery times are estimates and are not guaranteed. External factors (weather, courier delays, public holidays) may affect timelines.
4. Shipping Charges
- Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the package.
- For promotional offers or threshold-based free shipping (if enabled), the cart total must meet the minimum order value to qualify.
- Any customs, duties, or fees (for shipments outside your country, if applicable) are the buyer’s responsibility.
5. Order Tracking & Updates
- After dispatch, you’ll receive a tracking link or number.
- If at any point your package is delayed, you may contact us at support@ayodhyaastro.com (or the contact email/phone listed on site), and we’ll assist in coordinating with the courier.
6. Delivery Issues & Missed Deliveries
If you are not available during delivery:
- Couriers will usually attempt re-delivery or leave a notice (calling you or dropping a slip).
- Please follow up with the courier or our support team for re-delivery arrangements.
- If a package is returned to us after multiple failed delivery attempts, additional re-shipment costs may apply.
If your package is lost, damaged, or undelivered beyond the expected timeline, please inform us within 7 days of expected delivery. We will initiate an inquiry with the courier and resolve it per our refund/ replacement policy.
7. Order Changes & Cancellations
- If you need to change your shipping address, add items, or cancel before dispatch, contact us as soon as possible at support@ayodhyaastro.com.
- Once the order has shipped, changes may not be possible without incurring extra shipping or restocking fees.
8. Support & Contact
If you have any questions or concerns about shipping, please contact:
- Email: support@ayodhyaastro.com
- Phone / WhatsApp: 9619975506
- Working Hours: 10 AM – 6 PM [ Mon – Fri ]